PRIVACY POLICY
Symmetry Center (“we”, “us”, or “our”) is a licensed medical clinic operating in Dubai, United Arab Emirates. This Privacy Policy explains how we collect, use, store, and protect personal data when you access or use our website https://symmetrycenter.ae (the “Site”).
By using the Site, you acknowledge and agree to the collection and processing of information in accordance with this Privacy Policy. If you do not agree with any part of this Policy, please discontinue use of the Site.
1. Information Collection and Use
We collect personal information only where it is voluntarily provided by you and solely for legitimate business, communication, and service-related purposes.
The Site does not provide medical consultation or treatment, and no medical records are collected through the Site.
2. Personal Data We Collect
When using the Site, you may voluntarily provide personally identifiable information, including but not limited to:
• Full name
• Email address
• Phone number
Providing personal data is optional. However, failure to provide certain information may limit our ability to respond to inquiries or provide requested information.
3. Purpose of Processing
We process personal data for the following purposes:
• Responding to inquiries submitted through contact forms or direct communication
• Providing information about our services and clinic
• Appointment coordination and follow-up communication
• Customer relationship management
• Marketing and informational communications, where permitted by applicable law
You may opt out of marketing communications at any time.
4. Data Processing and Storage
Personal data is processed and stored using secure systems and authorized third-party service providers, including amoCRM, for customer relationship management and communication purposes.
We do not sell, rent, or trade personal data to third parties.
Your data may be stored and processed in the United Arab Emirates or in other jurisdictions where our service providers operate. By submitting your information, you consent to such processing and transfer in accordance with this Privacy Policy and applicable data protection laws.
5. Disclosure of Personal Data
We may disclose personal data only in the following limited circumstances:
• With your explicit consent
• To comply with legal or regulatory obligations
• To protect the rights, safety, or property of Symmetry Center
• To prevent or investigate suspected fraud, misuse, or unlawful activity
• To protect the personal safety of users or the public
Any third-party service providers engaged by us are contractually required to maintain confidentiality and process data solely for authorized purposes.
6. Data Security
We implement reasonable administrative, technical, and organizational safeguards to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure.
While we take appropriate measures to safeguard your data, no method of transmission or electronic storage is entirely secure. Therefore, absolute security cannot be guaranteed.
7. Your Rights
Subject to applicable UAE data protection laws, you have the right to:
• Request access to your personal data
• Request correction or updating of inaccurate or incomplete information
• Request deletion of your personal data, where legally permissible
• Withdraw consent for marketing communications at any time
Requests may be submitted using the contact details provided below.
8. Cookies and Tracking Technologies
Our Site may use cookies or similar technologies to enhance functionality, analyze usage, and improve user experience.
You may control or disable cookies through your browser settings. Disabling cookies may affect certain features of the Site.
9. Third-Party Links
The Site may contain links to third-party websites. Symmetry Center is not responsible for the privacy practices, content, or policies of external websites. Users are encouraged to review the privacy policies of such websites independently.
10. Contact Information
If you have any questions about this Privacy Policy, wish to exercise your rights, or would like to contact us regarding the processing of your personal data, please contact us using the details below:
Email: symmetria.uae@gmail.com
Phone: +971 50 250 8409
Address: Triple 777 Center, Jumeirah 3, Dubai